GameCloud Troubleshooting

How do I cancel my subscription?

Canceling your subscription is simple and can be done anytime before it is automatically renewed. Log in to our web-based Cloud and find the Plans tab via the settings menu, or use this link to go there directly: https://cloud.metrica-sports.com/settings/plans

After clicking on the "Cancel subscription" button, a window should appear containing a couple of questions regarding your reasons to cancel. If this window does not appear, we recommend trying the following:

  • Clear your browser's cookies

  • Log out and back in again

  • Log in via a browser on a different device

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