PlayBase Troubleshooting

Approach to solve a problem.

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What is the best PlayBase plan for me?

How do I download PlayBase?

PlayBase crashes or freezes when exporting a playlist

My PlayBase-exported video does not work

My videos do not have audio in PlayBase

My video does not work in PlayBase

Error message "...already exists" when creating a new Workspace

I cannot add any annotations, only in Pauses

I cannot add any player drawings, only shapes and arrows

How do I add speed or distance to my video clips, or make my annotations 3D?

The resolution of my video exports is lower than expected

Metrica PlayBase

Learn the fundamentals of PlayBase for free.

Build your analysis with ease by learning the basics of video analysis with Metrica PlayBase.

Start Now!

Metrica PlayBase

Learn the fundamentals of PlayBase for free.

Build your analysis with ease by learning the basics of video analysis with Metrica PlayBase.

Start Now!

Metrica PlayBase

Learn the fundamentals of PlayBase for free.

Build your analysis with ease by learning the basics of video analysis with Metrica PlayBase.

Start Now!

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Performance Analysis

Discover the Power of Metrica Sports

Unveil our latest innovation on, delivering unmatched capabilities to elevate your analysis.

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Performance Analysis

Discover the Power of Metrica Sports

Unveil our latest innovation on, delivering unmatched capabilities to elevate your analysis.

Try Metrica Nexus

Start with PlayBase

Performance Analysis

Discover the Power of Metrica Sports

Unveil our latest innovation on, delivering unmatched capabilities to elevate your analysis.

Try Metrica Nexus

Start with PlayBase